Erilih uses biometric ID verification, ownership document checks, and real-time fraud detection tools to stop scams before they reach you. Every listing is manually reviewed before going live, and suspicious activity is flagged or blocked automatically.

Yes. All sellers must verify their identity before listing a vehicle, and every vehicle goes through a documentation review to confirm legitimate ownership.

We offer both free and paid listing options. Paid listings include additional features like promoted placement, vehicle history checks, and fraud coverage.

We provide guidance and safety tips, but the handover is arranged directly between buyer and seller. In some cities, we partner with secure meet-up locations.

Once you’re verified, you can send messages directly through our secure messaging system. We also support WhatsApp integration for quicker communication.

We’ll notify you with the reason and let you resubmit corrected or additional documents. Our team is also available to help you through the process.

Yes. You can edit the description, price, and images at any time. However, changes to ownership documents may require a new review.

You can choose either method, but we strongly recommend using our secure payment tools to avoid risk, which is included in select Listing Packages.

No. All fees are clearly displayed before publishing a listing or using any optional services. The only time there you would incur additional fees is when purchasing a listing add-on after listing.

You can delete your listing or deactivate your account anytime from your profile settings. Our support team can also help you if needed.